What quality officers do
- coordinate quality-related activities in their language community and participate in relevant working groups, meetings and external events
- monitor and evaluate the quality of translations in their language community, including through ex-post evaluations of in-house and outsourced translations
- coordinate and follow up on quality-related matters, including correction requests and unsolicited feedback
- advise translators and managers on quality matters and on methods for monitoring and improving translation quality
- help to develop style guides, templates and other tools that foster content consistency
- share good practices and raise awareness of quality issues, including through training and information sessions
- translate documents and revise, check and evaluate translations
Tools quality officers use
- computer-assisted translation (CAT) tools connected to Euramis (European Advanced Multilingual Information System) – the EU institutions' translation memory database, enabling translators to retrieve previously translated segments for reuse
- eTranslation, the European Commission's machine translation service – available to generate raw translations that translators then review, refine and validate
- style guides, templates and other language resources – to ensure linguistic and terminological consistency
- quality and consistency-checking tools
- workflow and document management systems – to assign, track and deliver translation requests
- IATE (InterActive Terminology for Europe) – the EU's multilingual terminology database
- EUR-Lex – the EU legislation database
- Legislative Observatory – the European Parliament's database for monitoring the EU decision-making process
- institutional document registers (European Commission, European Parliament, Council of the EU)
This page was last updated on 2 September 2026